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Who it's for

Property managersLandlordsOwnersContractorsTenants

Your tenant's Sunday-night boiler message, answered and ticketed for £9 a month

For landlords who manage up to 3 homes themselves. The tenant keeps using WhatsApp, the agent asks what's wrong and opens a ticket, and in the morning you pick the tradesperson.

Start for £9 a month See Sarah's Sunday

Example: Sarah Whitfield, landlord of 2 Brook Mews, Bristol

  1. WhatsApp

    2 Brook Mews (tenant)

    Hi Sarah, the boiler's banging and the radiators upstairs are cold

Sarah read one summary on Monday morning and booked her plumber by 09:00

The agent found out that the hot water still works and the pressure is fine, so it's an urgent heating repair with a 24-hour clock. On Monday Sarah invited her usual plumber to quote, accepted £95 for Tuesday morning, and the tenant confirmed the slot with a button.

The WhatsApp agent
It answers your tenants, asks the questions, transcribes voice notes and calls, and opens the ticket.
One ticket per repair
Messages, photos, bids, visits and the final cost on one timeline you can reread next winter.
Your own tradespeople
Invite the plumber and electrician you already use. They bid and update the job free, from their phone.
Visit times by WhatsApp
Your tenant confirms or picks another slot with a button, so you don't relay times back and forth.
Sarah Whitfield, repairsOn the tenant's phone, 2 Brook Mews Example
  1. Tenant, 21:05: Hi Sarah, the boiler's banging and the radiators upstairs are cold
  2. Haris agent, 21:05: Thanks for letting me know. Is the hot water still working? And what does the pressure gauge on the boiler read?
  3. Tenant, 21:07: Transcript: Hot water's fine. Gauge is on about one and a half.
  4. Haris agent, 21:08: Got it. I've logged a heating repair for Sarah: radiators cold upstairs, boiler banging, hot water working, pressure 1.5 bar. Is that right?
  5. Tenant, 21:08: Yes, that's right

£9 a month for up to 3 homes you manage yourself

WhatsApp intake, tickets, bids and visits are all included. Your tradespeople join free. If you grow past 3 homes, it's £2 per home per month, minimum £20.

Homes you let (optional)

Up to 3 homes. Your tenants and tradespeople never pay.